On a
weekly basis SCHOA updates a list of some 2,500-service providers who have
pledged to meet SCHOA guidelines for good business practices.
Compliance officers
don’t recommend any one provider; they give out three names, and
suggest to residents the best procedure for making a satisfactory choice.
Dozens of residents stop at the SCHOA office
weekly for a face-to-face discussion of a particular problem. If you have a
gripe about a referral, for example, a compliance officer
can help resolve
it. If you see a violation of Sun City’s deed restrictions, report it and
a compliance officer
will investigate. SCHOA works closely with Maricopa
County officials to resolve violations of county ordinances, to prevent
scams and prosecute perpetrators, and to arrange for street repairs.
In the office are a variety of free
pamphlets written specifically for owners of homes in Sun City, either to
help them make minor repairs or to offer information related to home
ownership.
All staff members can tell newcomers where
to find Social Security and tax information, where to store a recreational
vehicle, who provides cable TV service, where to buy blinds and drapery
material, and even how to get their grandchildren to the nearest zoo.
The staff strives to fulfill SCHOA’s policy
of being a good neighbor to all, and can answer almost any questions about
local, county or state services. If they can’t address your problem, they
will refer you to an agency that can.
By calling the receptionist at 623-974-4718,
you can reserve rooms for meetings. SCHOA has two such rooms used primarily by its Board and
various committees. When no meetings are scheduled, these rooms are
available to Sun City organizations with SCHOA members. Reservations should
be made well in advance. There are some limitations on use of the rooms.
Supervising the work of the staff is an
Executive Director who also coordinates the information section of the Sun
City Official Home Owners Directory. This book is published annually and
delivered without charge to homeowners in the retirement communities of the
West Valley. It contains the names, addresses, telephone numbers, former
hometown, and previous occupation of most of these homeowners. A copy of
this directory is one of the most valuable assets a new Sun City resident
can have.
